The Site is brought to you by Tina Hills Solicitors. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (the “Policy”) carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Acts 1988 to 2003 Tina Hills Solicitors (‘we’ or ‘us’) are the ‘data controller’ (i.e. the firm is responsible for, and controls the processing of, your personal data).

PERSONAL DATA WE MAY COLLECT ABOUT YOU.

We will obtain personal data about you such as your name and address whenever you email us or contact us.

For example, we will obtain your personal data when you email us regarding feedback or contact one of our fee earners. We may also obtain sensitive personal data about you if you volunteer it in your communication to us. If you volunteer such information, you will be consenting to our processing it for the purposes detailed below.

We may monitor your usage of the Site. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

We will use your personal data:-

• to help us identify you and any accounts you hold with us

• administration

• statistical analysis

• customer profiling

• fraud prevention and detection

• to notify you of any changes to this website or our services which may affect you

• security vetting

• improving our services.

Tina Hills Solicitors does not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

We will use technical and organisational measures to safeguard your personal data:-

• we store your personal data on a secure server

• access to central IT servers is restricted in a secure location to a limited number of staff with appropriate procedures for the accompaniment of any non-authorised staff or contractors

• access to personal data is restricted to authorised staff on a ‘ need-to-know’ basis in accordance with a defined policy

• access to computer systems is password protected with other factors of authentication as appropriate to the sensitivity of the information

• information on computer screens and manual files are kept hidden from callers to our offices

• a back-up procedure is in operation for computer held data, including off-site back-up

• all reasonable measures are taken to ensure that staff are made aware of the organisation’ s security measures, and comply with them

• all waste papers, printouts, etc. are disposed of carefully

• a designated person is responsible for security and for periodic reviews of the measures and practices in place.

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the internet.

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

You have the right, for which we may charge you a small fee, to request access to personal data which we may process about you and to receive this from us within 40 days. If you wish to exercise this right you should:-

• put your request in writing

• include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill)

• specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:-

• put your request in writing

• provide us with enough information to identify you

• specify the information that is incorrect and what it should be replaced with.

We welcome your feedback and questions. If you wish to contact us, please send an email to info@tinahillssolicitors.com or you can write to us at Data Controller – Principal, Tina Hills Solicitors, Abbey House, Bank Place , Limerick.

We may change this Policy from time to time. You should check this Policy occasionally to ensure you are aware of the most recent version which will apply each time you access the Site.